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Shipping

AUSTRALIA POST DOMESTIC SHIPPING

We send all orders using Australia Post as our domestic courier. The updated estimated shipping times are below. 

$4.99 Standard shipping is available for orders over $60 within Australia only.
Free express shipping is available for orders over $120 within Australia only.


AUSTRALIA POST DOMESTIC SHIPPING TIMES

 State

Express Shipping

Standard Shipping

WA

2-3 business days

3-11 business days

ACT

2-3 business days

5-7 business days

NSW

2-3 business days

5-7 business days

NT

3-5 business days

9-11 business days

QLD

2-3 business days

6-7 business days

SA

3-4 business days

5-7 business days

VIC

3-4 business days

6-7 business days

NEW ZEALAND SHIPPING

$12 Flat rate standard shipping is available for orders over $60 within New Zealand only.

Free shipping is available for orders over $150 within New Zealand only.


INTERNATIONAL SHIPPING

Due to ongoing shipping delays and delivery times, we currently offer two options for international shipping.

DHL Express is the preferred method for speed. DHL guarantees internationally orders will be delivered within 3-6 working days.

Australia post standard delivery times 2-4 weeks.

Unfortunately, we are unable to ship to Russia and Military Bases.


Please note:

Due to the current COVID-19 pandemic, we may experience shipping and delivery delays and changes, but Arctic Snow is operating as usual. We will advise our customers as soon as possible with any changes and updates to our shipping policy.

Please refer to your tracking information for shipping updates or contact the team at Info@arcticsnowstore.com.

We really appreciate your understanding during these challenging times and thank you for your understanding.


IMPORT LIABILITIES AND TAXES

We, “Arctic Snow Store” is not liable for customs clearance fees that are required by your country. Please note that we are not responsible for the delay in delivery caused by customs.

All prices online do not include any of the required custom clearance fees. Please familiarise yourself with your country's customs charges and levies prior to placing an order.

Under no circumstance will Arctic Snow Store accept any orders back due to rejection of customs charges.

Arctic Snow Store is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes.

Please note that shipping charges are non-refundable.

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